Don’t sweat it! Our Community Support Team is available and happy to help. Simply send an email to firstname.lastname@example.org with the subject line “Help me place a Shop order”. In the body of your message, please be sure to include:
- Your name
- The email address your Birchbox account is under
- The name and/or direct link of the item you are hoping to purchase
- The quantity of each item you would like to purchase
- A description of the issue you are experiencing — screenshots are highly appreciated!
A member of our team should get back to you within 24 hours!