We know that the uncertainty and disruptions may have caused some inconvenience, and we truly appreciate your loyalty and support during this time. We are fully committed to carrying on the legacy that has made Birchbox such a beloved brand.
As you may have read in our recent email update, Birchbox was facing a host of challenges in the autumn of '22, leading to a need by the previous ownership to very suddenly and unexpectedly pause operations, and engage in the sale of the business through a formal restructuring process. As long time admirers of Birchbox, we are very excited to announce we have acquired the business through this process, and we could not be more honored or excited to relaunch operations. We believe in the power of Birchbox to bring joy, inspiration, and a sense of discovery.
While we are pouring over customer feedback and making some improvements, rest assured that the core values and mission of Birchbox will remain unchanged. Our commitment to delivering the highest quality products, personalized customer service, and an unforgettable unboxing experience is unwavering.